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Terms & Conditions

Effective Date: 02 February 2025

General Terms

Welcome to Photobot.id! These Terms and Conditions ("Terms") govern your use of our website, services, and platforms operated by Photobot.id ("we", "us", "our"). By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By using Photobot.id, using photo booth service, registering for an event, or interacting with our system (e.g., WhatsApp messages, ticketing, etc.), you confirm that you have read, understood, and agree to these Terms.

Services Provided

Photobot.id provides services including but not limited to:

  • Photo Booth Service

  • Event ticket registration and management

  • On-site digital check-in system

  • Ticket printing and delivery

  • Communication through WhatsApp API or other channels

  • Other custom solutions for event organizers

User Responsibilities

You agree to:

  • Provide accurate and up-to-date information when registering

  • Use the service only for lawful purposes

  • Not impersonate any individual or use another person’s information without permission

  • Not abuse or misuse any automated communication channels (e.g., spam, misuse of WhatsApp)

Intellectual Property

All content, branding, software, images, and designs on Photobot.id are owned or licensed by us. You may not use or reproduce any part without written permission.

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. We comply with Indonesian data protection laws, including Undang-Undang No. 27 Tahun 2022 tentang Pelindungan Data Pribadi (UU PDP).

Payments and Refunds

  • Payment terms will be stated on each event’s registration page or invoice.

  • Refunds, if any, are subject to the event organizer’s policy.

  • Payment gateway or bank fees are non-refundable unless otherwise stated.

Communication

By registering with us or interacting with our services, you agree to receive communication via:

  • WhatsApp messages

  • Email notifications

  • In-app or web alerts

You can opt out of non-essential communication by contacting hello@photobot.id.

Limitation of Liability

Photobot.id is not responsible for:

  • Errors caused by incorrect information provided by users

  • Technical disruptions not under our control (e.g., WhatsApp API downtime)

  • Delays or misprints caused by third-party systems or printer failures

We do our best to provide reliable services, but all services are provided "as is."

Termination

We reserve the right to suspend or terminate your access if you breach these Terms, misuse our systems, or engage in fraudulent behavior.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Republic of Indonesia. Any disputes shall be settled in the jurisdiction of Indonesian courts.

Modifications

We may update or modify these Terms from time to time. Users will be notified of significant changes. Continued use of the service means you accept the revised Terms.

Contact Information

If you have questions about these Terms, please contact:

📧 Email: support@photobot.id

🌐 Website: https://photobot.id

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